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A-Tek Online: Immediate Computer Help
No Onsite Visit or Spending Hours on the Phone!

Spend less money, effort & time on your IT services

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Tired of spending hours on the phone with computer support?

 

 

No need for an onsite visit! We provide immediate onscreen support.

Watch our certified technicians solve your problem and you never leave your chair!

 

Our technicians control your computer

 

Proceed to Payment Page


A-Tek Onlne can solve your computer problem NOW!

It's like having a computer technician sitting right at your computer.

Just sit back, relax and watch us fix your computer problem immediately!

The initial chat consultation is free.

If it is necessary to connect to your computer, there is a $29.95 per incident charge.

To begin the A-Tek Online process, please follow these simple steps:

Click the "BLive With Our Team" Link
Click the "Blive!" link above. You will go to our site, where you wil enter in your name, email address & initial question, then click Continue. You will be connected with one of our technicians. He or she will ask you some basic questions and determine how we can help you.

Assisting you with your problem
If the technician feels he or she can help you, the technician will request to Connect with your computer. You will also be asked to go to www.atekcomputer.com/pay.html and complete the payment process. Once this has been completed, the repair process will begin. You will be prompted to install a small software application which will allow the technician to remotely control your computer. If you have firewall or spyware software running on your computer, you will have to click "Allow", "Grant", or "Yes" to allow this application to install. You may also be asked to install ActiveX, please allow this download, as well. Once installed the technician will control your computer and fix your problem.

Problem Resolution
When the technician has fixed your problem, he or she will show you your problem has been repaired and ask if you are satisified with the result. Once you are satified with the resolution, the technician will disconnect from your computer, the software application will be un-installed and we will no longer have any contact with your computer.

Begin your Support Session Now!


For the best A-Tek Online Experience, please have a high speed internet connection (DSL / Cable)

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