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A-Tek Onlne can solve
your computer problem NOW!
It's like having
a computer technician sitting right at your computer.
Just sit back, relax and watch
us fix your computer problem immediately!
The initial chat
consultation is free.
If it is necessary to connect to
your computer, there is a $29.95 per incident charge.
To begin the A-Tek Online process, please follow these
simple steps:
Click the "BLive With Our Team" Link
Click
the "Blive!"
link above. You will go to our site, where you wil enter in your
name, email address & initial question, then click Continue.
You will be connected with one of our technicians. He or she
will ask you some basic questions and determine how we can help
you.
Assisting you with your problem
If the technician feels he or she can help you, the technician will
request to Connect with your computer. You will also be asked
to go to www.atekcomputer.com/pay.html and
complete the payment process. Once this has been completed, the
repair process
will begin. You will be prompted to install a small
software
application
which
will allow the technician to remotely control your computer.
If you have firewall or spyware software running on your computer,
you will have to
click "Allow",
"Grant", or "Yes" to allow this application
to install. You may also be asked to install ActiveX, please allow
this download, as well. Once installed the technician will control
your computer and fix your
problem.
Problem Resolution
When the technician has fixed your problem,
he or she will show you your problem has been repaired and ask
if you are satisified with the result.
Once you are satified with the resolution, the technician will
disconnect from your computer, the software application will
be un-installed and we will no longer have any contact with your
computer.
Begin
your Support Session Now!

For the best A-Tek Online Experience, please have a high speed internet
connection (DSL / Cable)
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